Privacy Policy
How we collect, use and protect your personal information.
Overview
Welcome to Grand Canyon Tours, a website run by Guided Tours LLC Your privacy matters to us. This policy explains in plain language what information we collect when you browse or book a Grand Canyon tour, how we use it and what choices you have. By using our website, you agree to the practices described here.
The Information We Collect
- Booking details you provide: name, email, phone number, billing address, tour, date and number of guests.
- Payment information: handled by a trusted payment provider. We never store full card numbers or security codes on our servers.
- Website usage data: pages visited and device or browser type, collected through cookies only if you accept analytics cookies.
- Communications: if you email us, we keep a record of the conversation so we can help you.
How We Use Your Information
- Create and manage your tour bookings
- Share the details the tour operator needs, such as names and pickup hotel
- Contact you about your booking, changes or weather updates
- Answer your questions
- Improve our website (with your consent)
- Meet legal obligations
We never sell your personal information.
Data Security
Our website runs over HTTPS, and only staff who need booking data can access it. No method of transmission is 100% secure, but we take reasonable steps to protect your information.
Data Retention
We keep booking information for as long as needed to provide your tour, handle support and meet accounting or legal requirements. After that, we delete or anonymize it.
Your Rights and Choices
- Access the personal information we hold about you
- Correct inaccurate data
- Ask us to delete your information, unless we are legally required to keep it
- Withdraw consent to analytics cookies at any time
To use any of these rights, email us.
Third-Party Links
Our tour pages link to sites such as Google Maps and the operators' listings. We are not responsible for the privacy practices of external websites.
Children's Privacy
Bookings must be made by an adult. We do not knowingly collect personal information from children under 13, other than the guest counts an adult provides for a booking.
International Visitors
Guided Tours LLC is based in the United States. If you book from outside the U.S., your information will be processed in the United States.
Updates to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.
Contact Us
Grand Canyon Tours · Guided Tours LLC
EIN 41-4371117
276 Fifth Avenue, Ste 704, New York, NY 10001
support@topgrandcanyontours.com
