Need Help? Let's Sort It Out.
Friendly help from the team that handled your Grand Canyon booking. Email support@topgrandcanyontours.com any time.
How We Help
Not sure which rim to visit? Need to change an existing booking? Comparing a helicopter flight with a Skywalk day trip? Our support team can help with any booking made on this website.
Managing Your Booking
- Booking reference: your reference (GC-XXXXXXXX) is shown right after checkout. If you can't find it, email us with the name and email you booked with.
- Date changes: want a different day? Email us your booking reference and preferred new date. Changes depend on the operator's availability.
- Group bookings: each online booking allows up to 10 guests. For larger groups, contact us directly.
- Accessibility: some tours offer lift-equipped vehicles, and helicopter tours have weight limits. Check the "Important information" section on each tour page, or ask us before booking.
You can also view or cancel your booking online at any time in Manage Booking using your booking reference and email.
Cancellations and Refunds
Free cancellation windows vary by tour, from 24 hours (with Ticket Assurance) or 48 hours up to 15 days before departure, and are shown on each tour page and at checkout. See our Cancellation & Refund Policy for full details.
Contact Information
Grand Canyon Tours · Guided Tours LLC
EIN 41-4371117
276 Fifth Avenue, Ste 704, New York, NY 10001
support@topgrandcanyontours.comFrequently Asked Questions
How do I receive my tickets?
Your booking reference appears right after checkout. Final tickets and pickup details are sent once payment is confirmed and the operator accepts the booking.
Do Las Vegas tours include hotel pickup?
Many do. For example, the Grand Canyon West & Skywalk tour picks up from selected Strip and Downtown hotels. The meeting point is listed on each tour page.
Are the tours suitable for children and older guests?
Most ground tours welcome all ages. Minimum ages and mobility requirements vary by tour and are listed under Important information.
What happens if my tour is cancelled because of weather?
If the operator cancels a tour, for example a helicopter flight in high winds, you'll be offered a new time or a full refund.
Can I get a receipt for my booking?
Yes. Your confirmation page can be printed, and you can email us for a copy using your booking reference.